Terms and Conditions

Effective Date: May 2, 2025
Website: www.aeroquest.info
Operator: AIRTKTSERVICES LLC (EIN: 93-3999130)

Welcome to AeroQuest.info. By accessing or using this website and its services, you agree to be bound by the terms outlined below. Please read these Terms and Conditions carefully before using our services.

Overview of Services
AeroQuest.info is an independent third-party travel support platform operated by AIRTKTSERVICES LLC. We provide assistance with airline-related issues such as cancellations, re-bookings, flight changes, seat upgrades, refund coordination, and compensation claims. We do not sell flight tickets, issue direct bookings, or represent any airline, travel agency, or government authority.

Eligibility
By using our website, you confirm that you are at least 18 years of age, are legally capable of entering into a binding agreement, and will comply with all applicable laws and regulations.

User Responsibilities
When using AeroQuest.info, you agree not to use the site for any illegal, fraudulent, or unauthorized purpose. You agree to provide accurate information, refrain from impersonating others, and not attempt to disrupt, interfere with, or exploit the site's functionality or security.

Third-Party Content & Trademarks
All third-party trademarks, brand names, and logos used on AeroQuest.info are the property of their respective owners. These are used for identification purposes only and do not imply any affiliation or endorsement. AeroQuest is not affiliated with, endorsed by, or sponsored by any airline unless explicitly stated.

Disclaimer of Warranties
This website is provided on an "as is" and "as available" basis without warranties of any kind. We do not guarantee uninterrupted access, the accuracy or reliability of information on the site, or the outcome of any assistance or service request.

Limitation of Liability
To the fullest extent permitted by law, AeroQuest.info and AIRTKTSERVICES LLC shall not be liable for any indirect, incidental, special, or consequential damages. This includes, but is not limited to, losses resulting from airline schedule changes, cancellations, missed flights, or reliance on website content. Your sole remedy for dissatisfaction with the website or its services is to discontinue use.

Payment and Refund Policy
Fees may apply for assistance services and will always be disclosed in advance, either on the website or during direct communication with our support agents.

Refunds are subject to the nature of the service provided and the specific circumstances of the request. The following applies:

• If you paid for a service but your issue could not be resolved due to ineligibility (e.g., a non-refundable airline ticket), a partial or full refund may be granted based on service usage and time invested.

• Refunds for canceled support requests must be submitted before any action has been taken by our team.

• If your service request has been initiated or fulfilled (e.g., a case was submitted or escalated), refunds are generally not issued unless there was a failure on our part.

• Any airline-related refunds or credits are governed by the airline’s terms and may take 7–21 business days or longer.

• Refund requests must be submitted by email to info@aeroquest.info and are reviewed on a case-by-case basis.

Privacy and Data Use
Our handling of your data is governed by our Privacy Policy. We encourage you to review it to understand how we collect, use, and protect your personal information.

Cookies and Tracking Technologies

AeroQuest.info uses cookies and similar technologies to provide a smooth browsing experience, improve performance, and analyze user behavior. Cookies may be placed by us or by trusted third-party analytics and advertising providers, including Google Analytics and Meta Pixel.

Types of cookies used include:

• Strictly Necessary Cookies: Essential for core website functionality such as navigation and security.

• Performance Cookies: Track user activity anonymously to improve site speed and usability.

• Functional Cookies: Remember user preferences to personalize your experience.

• Advertising Cookies: Track browsing behavior to serve more relevant ads.

You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect site functionality. By continuing to use AeroQuest.info, you consent to our use of cookies as described.

Intellectual Property
All content on this website, including but not limited to text, graphics, logos, and layout, is the intellectual property of AIRTKTSERVICES LLC or its licensors. Unauthorized use, reproduction, or distribution of any website material is strictly prohibited.

Third-Party Links
AeroQuest.info may contain links to external websites or services that are not controlled or operated by us. We are not responsible for the content, privacy practices, or performance of third-party websites. Use of these links is at your own risk.

Jurisdiction and Governing Law
These Terms and Conditions are governed by the laws of the State of New Jersey, United States. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Union County, New Jersey.

Termination of Service
We reserve the right to deny service, block website access, or terminate user interactions at our sole discretion and without prior notice, particularly in cases of abuse, misuse, or suspected fraud.

Modifications to Terms
These Terms and Conditions may be updated from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the site after changes indicates your acceptance of the updated terms.

Contact Us
If you have any questions about these Terms and Conditions or wish to submit a refund request, please contact us:

📧 Email: info@aeroquest.info
📞 Phone: +1 (844) 888-3172
📍 Address: AIRTKTSERVICES LLC, 1070 MORRIS AVE, APT 1147 UNION, NJ 07083